Accounts Assistant

Accounts Assistant
£11.44 per hour
Temporary to Permanent, full time position: Monday-Friday 9am – 5pm office based

The Company

Steel Cactus Recruitment are excited to be working alongside their client; a family run waste management company covering South and West Yorkshire based in Sheffield. Due to business demand they have a fantastic opportunity to join their team

Responsibilities

• Handle outbound calls to manage customer accounts and ensure timely payments

• Use persuasive and effective communication techniques to reach resolutions

• Resolve payment disputes and maintain positive customer relationships

• Monitor credit limits

• Provide insights on credit control to our accounts team

• Follow company policies and procedures to find mutually beneficial solutions

• Accurately posting customer payment details into company systems

Requirements

• Strong communication and negotiation skills

• Attention to detail and ability to prioritise tasks

• Proficient in financial software and Microsoft Excel

• Previous experience in customer service or negotiation roles is a plus

• Being comfortable working to targets

• Problem solving abilities

The candidate

• Previous experience in a similar role is essential

Rate of Pay

£11.44 per hour

Job ID – JF16082024AA